LondonTown.com Customer Service Team

Your best friend in London

 

Who?

LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.

 

What?

The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.

 

Where?

For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.

 

Our network

We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.

 

15 years experience

LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.

 

Your best friend in London

We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.

 

Email

Write to the London Experts
Email

 
 
 

Address

LondonTown.com
90 Long Acre
Covent Garden
London
WC2E 9RZ

 
 

What our customers are saying about LondonTown.com ...

Thanking you so very much. Your service is fabulous!!! I will certainly use LondonTown.com again for hotel bookings and recommend to family and friends.

Sharon Arizona, USA

 
 
 

Many thanks for all of your assistance. We have now found accommodation and I will certainly contact you first of all with regard to our future accommodation requirements in London.

Roger England, UK

 
 
 

I would not hestitate to recommend London town.com and would like to thank you for keeping me up to date on how things were going.

Ruth France

 
 
 

You can expect us to spread the good word about LondonTown.com in Dublin and amongst all our friends & family too. Our queries were always promptly answered, our phone calls too were always returned and in quick time.10/10 on all fronts. So a big thank you from us.

Nisheeth Dublin, Ireland

 
 
 

Your newsletters are excellent as is your website.

Ed Washington, USA

 
 
 

I was very happy with my return to LondonTown.com, you were my first online booking ever back in 2002 or something. Been using other services lately, but no one has the same level of costumer service and follow up as you. I especially enjoyed using your map.

Espen Norway

 
 
 

I can't tell you how lovely it is to get such a lovely personal email after all the internet searching. I wish I had found London Town before. Keep up the great work!

Daisy UK

 
 
 

Thanks,as a frequent user of londontown for years now, I have no problems or complaints whatsoever. The interactive hotel map is great and it makes chosing a hotel so easy and a joy to use. Keep up the good work!

John Van Arkelen

 
 
 

Thanks a again. I was particularly impressed with receiving a phone call from you on only a few hours after sending the e-mail - that is real customer service. And I can assure you that Londontown.com will be my preferred site for booking hotels in London from now on.

Alan Ireland

 
 
 

You have made it possible for us to do all of the things we want to do while in London!

Neil Fargo, ND, USA

 
 
 

I always book my London hotels through your website. You guys are awesome...

Joe Arlington Heights, USA

 
 
 

Congratulations to LondonTown on 15 years of service for those of us enchanted with London.Thank you and your co-workers.

John Florida, USA

 
 
 

I am very satisfied with your offers. I find that you have always among the best value for money offers online

Ivana

 
 
 

Wow. A better and easier website that I have never seen before. Unbelievable.

Steffen Germany

 
 
 

LondonTown.com is a great service with great online customer service. Thanks!

Amy Germany

 
 
 

Thank You for your help, it is really helpful!

Beata Poland

 
 
 

Thank you so much for your help and extreme kindness! You have made my booking of my London journey seamless!

Heather New Hampshire, UK

 
 
 

It's really so comforting dealing with you, you are great. thank you :)

Haneen Saudi Arabia

 
 
 

Frankly, I was ecstatic with the LondonTown.com service. The website was easy to use, and the follow-up customer service, including calling me, twice, in the States to make sure I got a hotel room I could afford, was astounding. I will absolutely be recommending this site to friends and when I return to London, I'll be using it to plan my vacation.

Aramada USA

 
 
 

Thank you very much for your assistance. My friend who recommended your service was correct, it was pain free.

Lesley & Stephen Australia

 
 
 
 
 
Call now: hotel deals 0207 420 4960