LondonTown.com Customer Service Team

Your best friend in London

 

Who?

LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.

 

What?

The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.

 

When?

We are here for you seven days a week. If you are in the UK, call us on our unforgettable freefone number: 0800-LONDON. Alternatively call 020 7437 4370. Or if you prefer, we can ring you back wherever you are in the world. You may also email us or use our live chat interface. Details of how to contact us appear on the top right of this page.

 

Where?

For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.

 

Our network

We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.

 

15 years experience

LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.

 

Your best friend in London

We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.

 

Telephone

Phone us from the UK:
020 7437 4370
Or we can call you for free
Call me back

 
 
 

Email

Write to the London Experts
Email

 
 
 

Live Chat

Advisors available now

Chat directly to a London Expert
Live Chat

 
 
 

Address

LondonTown.com
90 Long Acre
Covent Garden
London
WC2E 9RZ

 
 

What our customers are saying about LondonTown.com ...

Hello there, i just wanted to say thank you & your website is really very professionell. I have spent 2 days looking for suitable accommodation in London city & your website was the best that i encountered. I will ceratinly pass on the web address to any of my friends or colleagues who are planning a break in London.

Stuart Germany

 
 
 

I was very happy with my return to LondonTown.com, you were my first online booking ever back in 2002 or something. Been using other services lately, but no one has the same level of costumer service and follow up as you. I especially enjoyed using your map.

Espen Norway

 
 
 

Very nice staff - very helpful and it is so nice talking on the phone to LondonTown.com. Amazing service, realyy thank you.

Islam Egypt

 
 
 

LondonTown.com is a great service with great online customer service. Thanks!

Amy Germany

 
 
 

Congratulations to LondonTown on 15 years of service for those of us enchanted with London.Thank you and your co-workers.

John Florida, USA

 
 
 

I've been to London twice now and you guys always find me a hotel near the location i request for.

Martin USA

 
 
 

Your service finding a hotel at the last minute was excellent. The gentleman who helped me took a huge weight off my shoulders. Thank you!

Sol USA

 
 
 

Thanks,as a frequent user of londontown for years now, I have no problems or complaints whatsoever. The interactive hotel map is great and it makes chosing a hotel so easy and a joy to use. Keep up the good work!

John Van Arkelen

 
 
 

We received excellent service and we enjoyed our hotels. Thanks!

Pauline Canada

 
 
 

Great site, greatprices!

Steven Sande UK

 
 
 

Thanks so much, you are the very best!!

Susan Miami, USA

 
 
 

Thanks a again. I was particularly impressed with receiving a phone call from you on only a few hours after sending the e-mail - that is real customer service. And I can assure you that Londontown.com will be my preferred site for booking hotels in London from now on.

Alan Ireland

 
 
 

I just want to say again how pleased we were with the service that you and everyone in LondonTown offered us. It made our travels so much easier and took all the stress out of making and following up with all the arrangements! The hotel was outstanding and the door to door airport service was a nice luxury. I have spoken highly already to all that asks and will continue to recommend your service to those who are interested in travelling to your wonderful city!

Mike Canada

 
 
 

We’ve always been faithfull to LondonTown.com - very good services !

Laura France

 
 
 

Great service. Fully satisifed. I always use your service when booking for London area

Judith UK

 
 
 

...Fabulous and super and we think you are great!

Timothy NJ, USA

 
 
 

Wow. A better and easier website that I have never seen before. Unbelievable.

Steffen Germany

 
 
 

Thank you so much for your help and extreme kindness! You have made my booking of my London journey seamless!

Heather New Hampshire, UK

 
 
 

Thanks so much for your useful help. The service that the london town staff give is impressive. Thanks so much!

Kylie Russia

 
 
 

We live in Israel and visit London approx twice a year. We find your site invaluable for planning our visits. Keep it up.

Hyman Israel

 
 
 
 
 
Call now: hotel deals 0207 420 4960