LondonTown.com Customer Service Team

Your best friend in London

 

Who?

LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.

 

What?

The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.

 

When?

We are here for you seven days a week. If you are in the UK, call us on our unforgettable freefone number: 0800-LONDON. Alternatively call 020 7437 4370. Or if you prefer, we can ring you back wherever you are in the world. You may also email us or use our live chat interface. Details of how to contact us appear on the top right of this page.

 

Where?

For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.

 

Our network

We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.

 

15 years experience

LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.

 

Your best friend in London

We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.

 

Telephone

Phone us from the UK:
020 7437 4370
Or we can call you for free
Call me back

 
 
 

Email

Write to the London Experts
Email

 
 
 

Live Chat

Advisors available now

Chat directly to a London Expert
Live Chat

 
 
 

Address

LondonTown.com
90 Long Acre
Covent Garden
London
WC2E 9RZ

 
 

What our customers are saying about LondonTown.com ...

Good location excellent service.I would definitely use again and recommend to friends.

Helen USA

 
 
 

We received excellent service and we enjoyed our hotels. Thanks!

Pauline Canada

 
 
 

You truly have a superb website, and now I see that your customer service merits high praise as well.

Paul France

 
 
 

I just want to say again how pleased we were with the service that you and everyone in LondonTown offered us. It made our travels so much easier and took all the stress out of making and following up with all the arrangements! The hotel was outstanding and the door to door airport service was a nice luxury. I have spoken highly already to all that asks and will continue to recommend your service to those who are interested in travelling to your wonderful city!

Mike Canada

 
 
 

Great service. Fully satisifed. I always use your service when booking for London area

Judith UK

 
 
 

You can expect us to spread the good word about LondonTown.com in Dublin and amongst all our friends & family too. Our queries were always promptly answered, our phone calls too were always returned and in quick time.10/10 on all fronts. So a big thank you from us.

Nisheeth Dublin, Ireland

 
 
 

Thank You for your help, it is really helpful!

Beata Poland

 
 
 

You guys really make it effortless to plan a trip to this wonderful London town

Sonia Spain

 
 
 

Love the info - very useful and informative!

Marit Oslo, Norway

 
 
 

Thank you for your prompt and thorough response. Very professional and much appreciated. I will return to your site for future London inquiries.

Larissa UK

 
 
 

I used your service for the first time on this visit and I was very impressed! I thought your event guide and "freebies" was a great idea. For me the Fitness First one was great as often hotels don't have very good gyms and so it allows me to keep up my normal routine whilst I am away on holiday. So you will be the first place I visit to book accommodation whenever I come back to London now!

Rebecca H Netherlands

 
 
 

Very happy with the service - I spoke to a very helpful young lady! Thank you.

Mohini

 
 
 

Your help has taken a huge weight off my shoulders and I can't describe how much this means to me. You went out of your way to help me and it is so rare that this happens so thank you!!

Angela

 
 
 

We’ve always been faithfull to LondonTown.com - very good services !

Laura France

 
 
 

We live in Israel and visit London approx twice a year. We find your site invaluable for planning our visits. Keep it up.

Hyman Israel

 
 
 

Your service finding a hotel at the last minute was excellent. The gentleman who helped me took a huge weight off my shoulders. Thank you!

Sol USA

 
 
 

Thanks so much, you are the very best!!

Susan Miami, USA

 
 
 

I would not hestitate to recommend London town.com and would like to thank you for keeping me up to date on how things were going.

Ruth France

 
 
 

Thank you very much for your assistance. My friend who recommended your service was correct, it was pain free.

Lesley & Stephen Australia

 
 
 

I've been to London twice now and you guys always find me a hotel near the location i request for.

Martin USA

 
 
 
 
 
Call now: hotel deals 0207 420 4960