LondonTown.com Customer Service Team

Your best friend in London

 

Who?

LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.

 

What?

The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.

 

When?

We are here for you seven days a week. If you are in the UK, call us on our unforgettable freefone number: 0800-LONDON. Alternatively call 020 7437 4370. Or if you prefer, we can ring you back wherever you are in the world. You may also email us or use our live chat interface. Details of how to contact us appear on the top right of this page.

 

Where?

For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.

 

Our network

We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.

 

15 years experience

LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.

 

Your best friend in London

We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.

 

Telephone

Phone us from the UK:
020 7437 4370
Or we can call you for free
Call me back

 
 
 

Email

Write to the London Experts
Email

 
 
 

Live Chat

Advisors available now

Chat directly to a London Expert
Live Chat

 
 
 

Address

LondonTown.com
90 Long Acre
Covent Garden
London
WC2E 9RZ

 
 

What our customers are saying about LondonTown.com ...

Thank you very much for your assistance. My friend who recommended your service was correct, it was pain free.

Lesley & Stephen Australia

 
 
 

Thanks,as a frequent user of londontown for years now, I have no problems or complaints whatsoever. The interactive hotel map is great and it makes chosing a hotel so easy and a joy to use. Keep up the good work!

John Van Arkelen

 
 
 

Thank you so much for your help and extreme kindness! You have made my booking of my London journey seamless!

Heather New Hampshire, UK

 
 
 

Thank you for your prompt and thorough response. Very professional and much appreciated. I will return to your site for future London inquiries.

Larissa UK

 
 
 

Wow. A better and easier website that I have never seen before. Unbelievable.

Steffen Germany

 
 
 

I used your service for the first time on this visit and I was very impressed! I thought your event guide and "freebies" was a great idea. For me the Fitness First one was great as often hotels don't have very good gyms and so it allows me to keep up my normal routine whilst I am away on holiday. So you will be the first place I visit to book accommodation whenever I come back to London now!

Rebecca H Netherlands

 
 
 

I would like to let you know how much we appreciated your help and the professional manner in which our numerous wishes were handled.

Dagmar Russia

 
 
 

You have made it possible for us to do all of the things we want to do while in London!

Neil Fargo, ND, USA

 
 
 

Your help has taken a huge weight off my shoulders and I can't describe how much this means to me. You went out of your way to help me and it is so rare that this happens so thank you!!

Angela

 
 
 

Great service. Fully satisifed. I always use your service when booking for London area

Judith UK

 
 
 

Very nice staff - very helpful and it is so nice talking on the phone to LondonTown.com. Amazing service, realyy thank you.

Islam Egypt

 
 
 

Many thanks for all of your assistance. We have now found accommodation and I will certainly contact you first of all with regard to our future accommodation requirements in London.

Roger England, UK

 
 
 

We received excellent service and we enjoyed our hotels. Thanks!

Pauline Canada

 
 
 

Thanks so much for your useful help. The service that the london town staff give is impressive. Thanks so much!

Kylie Russia

 
 
 

Thank you, I love your news about London!

Simona Italy

 
 
 

LondonTown.com is a great service with great online customer service. Thanks!

Amy Germany

 
 
 

...Fabulous and super and we think you are great!

Timothy NJ, USA

 
 
 

We live in Israel and visit London approx twice a year. We find your site invaluable for planning our visits. Keep it up.

Hyman Israel

 
 
 

I find your website to be the best out there for all things London. Honestly, so easy, informative, great value for hotels as well. It's my first website when it comes to planning stays in London.

Peter Minihane

 
 
 

Very happy with the service - I spoke to a very helpful young lady! Thank you.

Mohini

 
 
 
 
 
Call now: hotel deals 0207 420 4960