LondonTown.com Customer Service Team

Your best friend in London

 

Who?

LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.

 

What?

The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.

 

When?

We are here for you seven days a week. If you are in the UK, call us on our unforgettable freefone number: 0800-LONDON. Alternatively call 020 7437 4370. Or if you prefer, we can ring you back wherever you are in the world. You may also email us or use our live chat interface. Details of how to contact us appear on the top right of this page.

 

Where?

For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.

 

Our network

We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.

 

Free extras

We go the extra mile to ensure you get the best deals in the market. The lowest hotel rates guaranteed, the best products and services, handpicked and reviewed continuously, as well as our unique free gifts package which you receive with your booking including exclusive offers and huge discounts on great things in London town.

 

15 years experience

LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.

 

Your best friend in London

We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.

 

Telephone

Phone us from the UK:
020 7437 4370
Or we can call you for free
Call me back

 
 
 

Email

Write to the London Experts
Email

 
 
 

Live Chat

Advisors available now

Chat directly to a London Expert
Live Chat

 
 
 

Address

LondonTown.com
90 Long Acre
Covent Garden
London
WC2E 9RZ

 
 

What our customers are saying about LondonTown.com ...

Thanks,as a frequent user of londontown for years now, I have no problems or complaints whatsoever. The interactive hotel map is great and it makes chosing a hotel so easy and a joy to use. Keep up the good work!

John Van Arkelen

 
 
 

Thank you very much for your quick response and actions! Wow, your service impressed me!

Eija Finland

 
 
 

Thank You for your help, it is really helpful!

Beata Poland

 
 
 

I am very satisfied with your offers. I find that you have always among the best value for money offers online

Ivana

 
 
 

It's really so comforting dealing with you, you are great. thank you :)

Haneen Saudi Arabia

 
 
 

Congratualtions on your service!

Ricardo Brazil

 
 
 

LondonTown.com answered all my prayers when booking a 3 weeks trip to London!

Brian USA

 
 
 

Wow. A better and easier website that I have never seen before. Unbelievable.

Steffen Germany

 
 
 

Congratulations to LondonTown on 15 years of service for those of us enchanted with London.Thank you and your co-workers.

John Florida, USA

 
 
 

Thanks a again. I was particularly impressed with receiving a phone call from you on only a few hours after sending the e-mail - that is real customer service. And I can assure you that Londontown.com will be my preferred site for booking hotels in London from now on.

Alan Ireland

 
 
 

LondonTown.com is a great service with great online customer service. Thanks!

Amy Germany

 
 
 

...Fabulous and super and we think you are great!

Timothy NJ, USA

 
 
 

Thank you as always!The hotel was Fab! Would definitely stay there again - so convenient for tube.

Ingrid USA

 
 
 

Thanking you so very much. Your service is fabulous!!! I will certainly use LondonTown.com again for hotel bookings and recommend to family and friends.

Sharon Arizona, USA

 
 
 

I would not hestitate to recommend London town.com and would like to thank you for keeping me up to date on how things were going.

Ruth France

 
 
 

Your newsletters are excellent as is your website.

Ed Washington, USA

 
 
 

You guys really make it effortless to plan a trip to this wonderful London town

Sonia Spain

 
 
 

We're very happy to stay in London and with your help I think we're going to have a very nice stay.

Michel & Veronique France

 
 
 

Thank you very much for your assistance. My friend who recommended your service was correct, it was pain free.

Lesley & Stephen Australia

 
 
 

I can't tell you how lovely it is to get such a lovely personal email after all the internet searching. I wish I had found London Town before. Keep up the great work!

Daisy UK

 
 
 
 
 
Call now: hotel deals 0207 420 4960