LondonTown.com Follow LondonTown.com on Google+ Follow LondonTown.com on Twitter Follow LondonTown.com on Facebook
Phone
Phone from America on 1-800-986-9403
|
Newsletters NEWSLETTERS
|
Contact CONTACT
|
SITE MAP
LondonTown.com
Search
 
 
  • home
  • hotels
  • restaurants
  • tours
  • events
  • entertainment
  • shopping
  • nightlife
  • health
  • All Sections
  • Home
  • Terms and conditions

AIRPORT-HOTEL TRANSFERS

 

These are the terms and conditions which govern the provision of the goods and/or service to you.

 

London Marketing

1.

www.LondonTown.com (the "Website"), 0800 London and LondonTown.com kiosks are owned and managed by London Marketing.com Limited with registered company number 03189585 and VAT number 681614724 ("London Marketing"). London Marketing manages all information supplied through these channels.

 

2.

London Marketing can be contacted at 90 Long Acre, Covent Garden, London, WC2E 9RZ, telephone number 44 (020) 7494 2020 or via email on contact@londonmarketing.com.

 
 

Who you contract with

1.

You contract directly with your chosen airport-hotel transfer operator and not London Marketing.

 
 

The point at which you contract

1.

Completing your booking form and submitting it to us amounts to an offer to contract. Such offer is accepted and a binding contractual agreement is entered into between you and your chosen airport-hotel transfer operator, when a booking confirmation number is sent to you. The act of sending the booking confirmation number is contractual acceptance.

 

2.

If you book online you will receive a booking confirmation number by email within 12 hours after your online booking is completed.

 

3.

If you book over the telephone, you will receive a booking confirmation number via your chosen means of communication.

 
 

When you pay

1.

Unless otherwise stated at the time you complete the online booking form, your credit card will be charged by your chosen airport-hotel transfer operator 48 hours prior to the time of your transfer.

 
 

Your obligations if you do not receive a booking confirmation number

1.

If your chosen means of receiving a booking confirmation number is by email (you have no choice if you book online) and you do not receive a booking confirmation number within 12 hours after your online booking is completed, it is your responsibility to immediately contact us on customerservice@LondonTown.com or by telephone on 44 (020) 7437 4370

 

2.

If your chosen means of receiving a booking confirmation number is via non-electronic means and you do not receive a booking confirmation number within 3 working days if you are in the UK and 14 working days if you are outside of the UK, it is your responsibility to immediately contact us on customerservice@LondonTown.com or by telephone on 44 (020) 7437 4370

 
 

Your obligation to check the information in our email or letter of confirmation

1.

It is your responsibility to check that the information contained in your confirmation email or letter is correct and to immediately contact us on customerservice@LondonTown.com or by telephone on 44 (020) 7437 4370, if any of the details are not correct.

 
 

Your booking confirmation number is important!

1.

You must have your booking confirmation number with you at the time of transfer and, if asked, provide it to your chosen airport-hotel transfer operator. If you experience booking difficulties at any time, please contact the LondonTown.com Assistance Centre by email at customerservice@LondonTown.com or by telephone on 44 (020) 7437 4370

 
 

The terms on which you contract

1.

Your chosen airport-hotel transfer operator may provide you with a set of their own terms and conditions after you have placed your booking with them. London Marketing has endeavoured to reflect the main terms and conditions of your chosen airport-hotel transfer operator herein but shall not be liable to you for any omission or failure to have done so.

 

2.

To the extent that your chosen airport-hotel transfer operator's terms and conditions are inconsistent with these terms and conditions, your chosen airport-hotel transfer operator's terms and conditions shall prevail.

 
 

Cancelling your booking

1.

Should you wish to cancel your reservation, you can do so online at http://www.LondonTown.com/cancel or by telephoning the LondonTown.com Assistance Centre 44 (020) 7437 4370 You will need to have your booking confirmation number to hand.

 

2.

Unless otherwise stated, cancellations can be made up to 3 clear working days prior to the day of your transfer. So if your transfer is on a Thursday, you must cancel by no later than 30pm on the Monday.

 

3.

Cancellations are not permitted within 3 clear working days of the date of your transfer and, should you cancel within this time-frame or fail to show at the pick up point, you will be charged for the full amount of your booking (including any taxes).

 

4.

Cancellation or no-show fees may be charged to your credit card without further notice to you.

 
 

Changing your transfer arrangements

1.

Subject to availability, you may change your transfer details any time up to 72 hours prior to your time of transfer. Please either do this via your LondonTown.com in-box (details are sent to you together with your confirmation number) or contact your airport-hotel transfer operator directly. Your chosen airport-hotel transfer operator will notify you of any change in relation to the cost of your transfer.

 
 

Our liability to you

1.

To the maximum extent permitted by law, London Marketing shall not be liable to you for any injury, loss (including but not limited to personal property), damage, delay, expense, inconvenience or otherwise suffered as a consequence of anything, howsoever caused, in connection with your airport-hotel transfer.

 

2.

To the extent that London Marketing is held liable, London Marketing's liability shall not exceed the value of the goods and/or services contracted for.

 
 

Obligation to comply with foreign laws

1.

You shall comply with all laws of the country in which you are physically located and which apply to you when entering into the contract with your chosen airport-hotel transfer operator, including without limitation consumer law and export control laws and regulations.

 
 

Data protection and you

1.

London Marketing is the data controller of your data. London Marketing is registered under the Data Protection Act 1998 (DPA) and London Marketing complies with the DPA in all our dealings with your personal data.

 

2.

When entering into a contract with your chosen airport-hotel transfer operator, you consent to London Marketing processing your personal data to the extent necessary to ensure that your chosen airport-hotel transfer operator can supply to you the transfer. This processing will include, but not be limited to, passing on your personal information to your chosen airport-hotel transfer operator for the purposes of enabling them to provide a transfer to you. London Marketing makes no representation or warranties, and shall not be liable to you in the event that your chosen airport-hotel transfer operator is not registered under the DPA and/or does not comply with the DPA in their dealings with your personal data.

 
 

Rights of Third Parties

1.

These Terms do not create any rights under the Contracts (Rights of Third Parties) Act 1999 ("Act") which are enforceable by any person who is either not a party to them or who is not your chosen airport-hotel transfer operator.

 
 

General

1.

All times in this agreement are United Kingdom time.

 

2.

The photographs of the vehicles representing each airport-hotel transfer operator are indications of the type of vehicle that you can expect for your transfer. The vehicles may not match those depicted in these pictures.

 

3.

These terms and conditions shall be governed by and construed in accordance with the laws of England.

 

4.

You irrevocably submit to the exclusive jurisdiction of the courts of England to settle any dispute which may arise out of or in connection with these terms and conditions.

 

5.

Where relevant, you may print and keep a copy of these terms and conditions.

 

6.

If any part of these terms and conditions is held unenforceable, that part shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties, and the terms and conditions shall continue in full force and effect.