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The Cumberland Hotel - a Guoman Hotel

HOTEL RATING

Hotel

 
TRIPADVISOR

70%

 
ADDRESS Great Cumberland Place, London, W1H 7DL - Show on map 51.513904634877 -0.15746874065527
LOCATION Near Park Lane
RESERVATIONS Telephone: 020 7420 4982
From USA call toll free on 1-800-986-9403 | Call on Skype (Free)
BEST PRICE GUARANTEED
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The cutting edge design of this modern central London hotel boasts a striking first impression. Its grand, spacious lobby has been beautifully filled with contemporary art and lighting, giving the impression of a gallery within a hotel. This artistic theme continues throughout the luxury rooms, which are all individually designed with original art and many providing impressive views of Hyde Park. Book an Executive Room and gain access to the newly refurbished Club Lounge featuring complimentary breakfast, refreshments and canapés. The hotel which boast free WIFI throughout ,is also home to the Carbon Bar, regular host to headlining DJs; Patrón Bar, the perfect spot to enjoy fine tequilas; and their restaurant, The Brasserie at The Cumberland, where seasonal British food is served with a unique twist in the heart of the West End shopping district.
Rating: 88% of LondonTown customers would recommend to a friend - 4.1 out of 5 based on 1502 recent customers surveyed

Map for The Cumberland Hotel - a Guoman Hotel

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Underground Stations

 
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Marble Arch Tube Station
 
1 minutes walk
 
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Bond Street Tube Station
 
10 minutes walk
 
 
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Railway Stations

 
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Marylebone Railway Station
 
14 minutes walk
 
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Paddington Railway Station
 
19 minutes walk
 
 
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Car Parks

 
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Marble Arch Car Parks
 
3 minutes walk
 
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Mayfair Car Park
 
9 minutes walk
 
 
 
 

The Cumberland Hotel - a Guoman Hotel

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The Cumberland Hotel - a Guoman Hotel - Executive Double Room

LondonTown customer reviews for The Cumberland Hotel - a Guoman Hotel

Edited summary of customer comments

-- “The hotel decor and feel” were largely enjoyed by guests; in spite of occasional complaints about rooms that were “beginning toshow wear” and had “torn sheets”, most guests found it “very modern” and enjoyed the “beautiful foyer”.  The Brasserie,Rhodes 1, was considered excellent, as was the breakfast buffet, though there were complaints about the sheer size of the breakfast room which was “like a… station”, and “Too big, like an airport”. Much more popular was the “beautiful and cosy bar”. The “great location” “next to tube and shops” and the “big bed” made this popular with leisure travellers, but business travellers had somecomplaints about the lack of business centre and “bizarre rates” for internet use. --

Q: "Based on your recent experience, would you recommend this hotel to a friend?"

Most recent 100 guests:

Yes

No

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88%

12%


 

Most recent feedback from actual LondonTown.com customers

The hotel itself was in a great location. and for the most part the stay was great. However, we found that movies, internet or radio weren't working on our TV. The room was a bit small with the bed only accessible from one side. There was no bedside table at one side or plug sockets near the bed at all. One of the plug sockets was broken.Also, we were charged an automatic 12.5% service charge at the bar. I think this is an outrageous charge especially as I wasn't told about it previously and I had even went to the bar to order our drinks myself. I wouldn't tell others to stay away but for these reasons I would advise anyone thinking of staying here to consider looking around.  

Anonymous from Edinburgh, United Kingdom would not recommend this hotel to a friend

Hotel bar staff very surly. Rooms less than average in decorative condition.  

Anonymous from Hardingstone, United Kingdom would not recommend this hotel to a friend

A lovely hotel  

Rita from Bristol, United Kingdom would recommend this hotel to a friend

An Executive room without a chair was not expected. The Airconditioning was not woorking (neither cooling or Warming) during our 3 days stay!  

Kim Heining from Holte, Denmark would not recommend this hotel to a friend

The services and environment was good!  

Anonymous from Belize, Belize would recommend this hotel to a friend

TripAdvisor User Reviews

 
 

The Cumberland Hotel - a Guoman Hotel Hotel Facilities

Hotel services

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Spa

 
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Fitness centre

 
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Swimming Pool

 
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Business facilities

 
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Business centre

 
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Concierge

 
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24hr porter

 
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24hr reception

 
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Laundry services

 
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Dry cleaning

 
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Passenger lift

 
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Accept dogs

 
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Airport shuttle service

 
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Garden

 
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Restaurant

 
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Bar

 
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Lounge

 
 

Room facilities

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En suite bathroom

 
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Television

 
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Satellite and cable

 
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In-room direct dial

 
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Room service

 
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24hr room service

 
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Minibar

 
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Mini fridge

 
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Tea/coffee making

 
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Air conditioning

 
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In-room safe

 
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Iron

 
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Hairdryer

 
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Wifi - FREE

 

For children

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Baby cots - FREE

 
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Babysitting

 

Accessibility

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Wheelchair access rooms

 
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Guide dogs welcome

 

Check-in

Check-in from:  15:00
Check-out before:  12:00
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All rooms

 
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Some rooms

 

Unavailable

 
 

Telephone reservations

 

To book the The Cumberland Hotel - a Guoman Hotel by phone, call the telephone booking department on 011 44 20 7420 4982. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From America call 011 44 20 7420 4982, you can also call for free in America by dialing Freefone / Toll free on 1-800-986-9403..

 

Group booking discounts

 

Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for The Cumberland Hotel - a Guoman Hotel bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at The Cumberland Hotel - a Guoman Hotel .

 
 
 

Customer Service - Speak to a London hotel expert

Telephone

From USA:

011 44 20 7420 4982

8am to 11pm

Toll free: 1-800-986-9403

 

Free callback service:

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London Hotel Expert

Telephone

From UK:

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