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Set just off from Old Brompton Road in the heart of fashionable South Kensington, The Kensington Hotel has a real history to match its stylish, understated interior. Having undergone a £20million refurbishment in recent years, the four storey townhouse has been restored to its 19th century elegance whilst it now boasts all the modern features that you'd want from a hotel. Inside, the modern Tiger Bar is a great place to meet whether it's for business or pleasure or whether you want a cup of coffee, glass of wine or quick snack. Of course, five stars aren't just handing out to any hotel and it's the high standards of service that The Kensington Hotel particularly prides itself on. With helpful staff on hand to leave guests with a flask of warm milk by their bedside at night or provide departing guests with a bottle of water for the flight home, the Kensington Hotel are guided by the mantra that "great service is in the detail.
Rating:
87% of LondonTown customers would recommend to a friend -
out of 5 based on 569 recent customers surveyed
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Map for The Kensington Hotel London
Underground Stations
Railway Stations
LondonTown customer reviews for The Kensington Hotel London
The “location [of the hotel is] very good, handy for tube and in a nice area for walking around.” While most guests were happy enough with the rooms, describing them as “great and spacious with comfortable beds” one well rested customer claimed it to be “probably the best room I have stayed in”. Staff, too, were praised as “exemplary” and “they could not have been more helpful”. In fact, the only complaint was a minor one about the lack of parking with one guest being, “very lucky finding a car park space opposite”. 
Most recent 100 guests:
Yes
No
87%
13%
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One of the comfortable and elegant hotels I have ever
stayed in. The staff are fantastic great service and very
polite.  |
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David from Wotton-under-edge, United Kingdom would recommend this hotel to a friend |
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The room was extremely noisy all night with the air
conditioning fans all sighted outside the window. The
room was also very tight on space. |
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Alison from Harrogate, United Kingdom would not recommend this hotel to a friend |
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The staff are wonderful, but the actual hotel needs some spend to make the structures match the service - air conditioning broke, no iron or board in the room, no holder for the case in the room. Once I asked, the staff were extremely helpful, but I would expect more from a 5 star hotel. |
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Paula from Dublin, Ireland would recommend this hotel to a friend |
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This is a wonderfully comfortable and stylish hotel, the
service is extremely friendly and efficient.
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David from Stroud, United Kingdom would recommend this hotel to a friend |
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The Kensington Hotel has become my favourite
place to stay in London. It's a classy gem of a
place and the staff are brilliantly helpful and
efficient. The concierge staff and front desk staff,
restaurant, room service - nothing can be
faulted. I used to stay at the Royal Garden but
now that seems brash and impersonal by
comparison. I would recommend the Kensington
to anyone coming to London. Barbara Jones |
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Barbara from Greyton, South Africa would recommend this hotel to a friend |
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TripAdvisor User Reviews
The Kensington Hotel London Hotel Facilities
Hotel services
Spa
Fitness centre
Swimming Pool
Business facilities
Business centre
Concierge
24hr porter
24hr reception
Laundry services
Dry cleaning
Passenger lift
Accept dogs
Airport shuttle service
Garden
Restaurant
Bar
Lounge
Room facilities
En suite bathroom
Television
Satellite and cable
In-room direct dial
Room service
24hr room service
Minibar
Mini fridge
Tea/coffee making
Air conditioning
In-room safe
Iron
Hairdryer
Wifi - FREE
For children
Baby cots - FREE
Babysitting
Accessibility
Wheelchair access rooms
Guide dogs welcome
Check-in
| Check-in from: | 14:00 |
| Check-out before: | 12:00 |
All rooms
Some rooms
Unavailable
Telephone reservations
To book the The Kensington Hotel London by phone, call the telephone booking department on 011 44 20 7420 4958. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From America call 011 44 20 7420 4958, you can also call for free in America by dialing Freefone / Toll free on 1-800-986-9403..
Group booking discounts
Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for The Kensington Hotel London bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at The Kensington Hotel London .
Customer Service - Speak to a London hotel expert
Telephone
From USA:
011 44 20 7420 4958
8am to 11pm
Toll free: 1-800-986-9403
Free callback service:
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