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The Kensington Hotel London

HOTEL RATING

Hotel

 
TRIPADVISOR

90%

 
ADDRESS 109-113 Queen's Gate, South Kensington, London, SW7 5LR - Show on map 51.492146380722 -0.17626877539205
LOCATION In South Kensington
RESERVATIONS Telephone: 020 7420 4969
From USA call toll free on 1-800-986-9403 | Call on Skype (Free)
BEST PRICE GUARANTEED
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Set just off from Old Brompton Road in the heart of fashionable South Kensington, The Kensington Hotel has a real history to match its stylish, understated interior. Having undergone a £20million refurbishment in recent years, the four storey townhouse has been restored to its 19th century elegance whilst it now boasts all the modern features that you'd want from a hotel. Inside, the modern Tiger Bar is a great place to meet whether it's for business or pleasure or whether you want a cup of coffee, glass of wine or quick snack. Of course, five stars aren't just handing out to any hotel and it's the high standards of service that The Kensington Hotel particularly prides itself on. With helpful staff on hand to leave guests with a flask of warm milk by their bedside at night or provide departing guests with a bottle of water for the flight home, the Kensington Hotel are guided by the mantra that "great service is in the detail.
Rating: 87% of LondonTown customers would recommend to a friend - 4.3 out of 5 based on 569 recent customers surveyed

Map for The Kensington Hotel London

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Underground Stations

 
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South Kensington Tube Station
 
5 minutes walk
 
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Gloucester Road Tube Station
 
6 minutes walk
 
 
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Railway Stations

 
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Victoria Railway Station
 
34 minutes walk
 
 
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Car Parks

 
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Chelsea Cloisters Pure Parking
 
11 minutes walk
 
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Union Car Parks
 
13 minutes walk
 
 
 
 

The Kensington Hotel London

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The Kensington Hotel London - Studio Suite

LondonTown customer reviews for The Kensington Hotel London

Edited summary of customer comments

-- The “location [of the hotel is] very good, handy for tube and in a nice area for walking around.” While most guests were happy enough with the rooms, describing them as “great and spacious with comfortable beds” one well rested customer claimed it to be “probably the best room I have stayed in”. Staff, too, were praised as “exemplary” and “they could not have been more helpful”. In fact, the only complaint was a minor one about the lack of parking with one guest being, “very lucky finding a car park space opposite”. --

Q: "Based on your recent experience, would you recommend this hotel to a friend?"

Most recent 100 guests:

Yes

No

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87%

13%


 

Most recent feedback from actual LondonTown.com customers

One of the comfortable and elegant hotels I have ever stayed in. The staff are fantastic great service and very polite.  

David from Wotton-under-edge, United Kingdom would recommend this hotel to a friend

The room was extremely noisy all night with the air conditioning fans all sighted outside the window. The room was also very tight on space.  

Alison from Harrogate, United Kingdom would not recommend this hotel to a friend

The staff are wonderful, but the actual hotel needs some spend to make the structures match the service - air conditioning broke, no iron or board in the room, no holder for the case in the room. Once I asked, the staff were extremely helpful, but I would expect more from a 5 star hotel.  

Paula from Dublin, Ireland would recommend this hotel to a friend

This is a wonderfully comfortable and stylish hotel, the service is extremely friendly and efficient.   

David from Stroud, United Kingdom would recommend this hotel to a friend

The Kensington Hotel has become my favourite place to stay in London. It's a classy gem of a place and the staff are brilliantly helpful and efficient. The concierge staff and front desk staff, restaurant, room service - nothing can be faulted. I used to stay at the Royal Garden but now that seems brash and impersonal by comparison. I would recommend the Kensington to anyone coming to London. Barbara Jones  

Barbara from Greyton, South Africa would recommend this hotel to a friend

TripAdvisor User Reviews

 
 

The Kensington Hotel London Hotel Facilities

Hotel services

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Spa

 
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Fitness centre

 
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Swimming Pool

 
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Business facilities

 
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Business centre

 
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Concierge

 
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24hr porter

 
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24hr reception

 
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Laundry services

 
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Dry cleaning

 
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Passenger lift

 
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Accept dogs

 
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Airport shuttle service

 
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Garden

 
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Restaurant

 
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Bar

 
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Lounge

 
 

Room facilities

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En suite bathroom

 
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Television

 
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Satellite and cable

 
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In-room direct dial

 
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Room service

 
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24hr room service

 
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Minibar

 
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Mini fridge

 
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Tea/coffee making

 
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Air conditioning

 
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In-room safe

 
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Iron

 
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Hairdryer

 
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Wifi - FREE

 

For children

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Baby cots - FREE

 
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Babysitting

 

Accessibility

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Wheelchair access rooms

 
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Guide dogs welcome

 

Check-in

Check-in from:  14:00
Check-out before:  12:00
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All rooms

 
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Some rooms

 

Unavailable

 
 

Telephone reservations

 

To book the The Kensington Hotel London by phone, call the telephone booking department on 011 44 20 7420 4969. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From America call 011 44 20 7420 4969, you can also call for free in America by dialing Freefone / Toll free on 1-800-986-9403..

 

Group booking discounts

 

Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for The Kensington Hotel London bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at The Kensington Hotel London .

 
 
 

Customer Service - Speak to a London hotel expert

Telephone

From USA:

011 44 20 7420 4969

8am to 11pm

Toll free: 1-800-986-9403

 

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From UK:

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