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Hilton London Docklands Riverside Hotel

Formerly known as Hilton Docklands
HOTEL RATING

Hotel

 
TRIPADVISOR

70%

 
ADDRESS 265 Rotherhithe Street, Rotherhithe, London, SE16 5HW - Show on map 51.503937442066 -0.032221458428129
LOCATION Near Canary Wharf
RESERVATIONS Telephone: 020 7420 4958
From USA call toll free on 1-800-986-9403 | Call on Skype (Free)
BEST PRICE GUARANTEED
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You can still feel the excitement and bustle of ships laden with goods, unloading their wares in London's Docklands. Now a burgeoning centre for some of the world's leading companies, the hotel is ideally located for business travellers and offers spectacular views of the capital and Canary Wharf. The ferry service between the hotel and Canary Wharf is now complimentary in both directions for all hotels guests. The hotel is no longer allowed to operate the courtesy bus service to Canada Water.
Rating: 73% of LondonTown customers would recommend to a friend - 4.1 out of 5 based on 501 recent customers surveyed

Map for Hilton London Docklands Riverside Hotel

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Underground Stations

 
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Canary Wharf Station
 
9 minutes walk
 
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Canada Water Tube Station
 
19 minutes walk
 
 
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Railway Stations

 
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Canary Wharf Crossrail Station
 
14 minutes walk
 
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Limehouse Railway Station
 
15 minutes walk
 
 
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Car Parks

 
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City Harbour NCP
 
24 minutes walk
 
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City Quay Car Park
 
34 minutes walk
 
 
 
 

Hilton London Docklands Riverside Hotel

LondonTown customer reviews for Hilton London Docklands Riverside Hotel

Edited summary of customer comments

-- The “position of the hotel i.e. overlooking the Thames” is one of its most attractive features. It’s also “very clean and the food was great”. Though most guests found the “bigger than average”, “clean and comfortable” rooms more than adequate one described theirs as “a bit shabby”. The gym and indoor pool too could do with some attention – “dirty and in great need of a revamp” said one while another described the pool as “not very impressive, too old and small”. When it came to service, guests “found the staff very helpful and understanding, in all the staff were fantastic” though one suggestion was that more information “about high and low tides and also about bus service to tube” would have been helpful as “It's impossible to get a taxi at Canada Waters at night”. This didn’t stop plenty of guests saying, “We had a lovely time and we will be booking a stay there again”. --

Q: "Based on your recent experience, would you recommend this hotel to a friend?"

Most recent 100 guests:

Yes

No

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--

73%

27%


 

Most recent feedback from actual LondonTown.com customers

We were asked by desk help had we stayed at the hotel before. Although our response was 'No', the fact this question had been asked conjured up the idea that we were in for a treat. Therefore did not expect our view to be of a car park. Plus we had a creaky bed. So it would appear the question was a deciding factor to give an inferior room. Also was not advised about the ferry operating times. So spent beyond the normal waiting time to be collected, which meant this delayed our time checking in.. Nonetheless was comforted that we did not have to hunt location of the hotel once we crossed the Thames River.  

Marcia from London, United Kingdom would recommend this hotel to a friend

Lovely hotel right on the bank of the Thames. All staff encountered were very friendly and helpful. The free travel on the ferry crossing was also a real boon and we made the journey across the river an integral part of our travel plans. I would be very happy to stay here again and have no hesitation in recommending the hotel to others!  

Albert from York, United Kingdom would recommend this hotel to a friend

Good service all round.  

Julie from Newport, United Kingdom would recommend this hotel to a friend

For a Hilton, it was a little tired looking. No complaints for the price paid. I wouldn't book again for access to the O2 arena because it is a fair trek to the underground station at Canary Wharf.  

Karen from Portsmouth, United Kingdom would recommend this hotel to a friend

Small crowded room with a hard bed, over sized ill fitting wardrobe that did not stand straight, cold bathroom with inadequate heating facility and cramped rooms close to numerous corridor fire doors that slammed loudly.   

Anonymous from Preston, United Kingdom would not recommend this hotel to a friend

TripAdvisor User Reviews

 
 

Hilton London Docklands Riverside Hotel Hotel Facilities

Hotel services

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Spa

 
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Fitness centre

 
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Swimming Pool

 
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Business facilities

 
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Business centre

 
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Concierge

 
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24hr porter

 
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24hr reception

 
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Laundry services

 
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Dry cleaning

 
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Passenger lift

 
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Accept dogs

 
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Airport shuttle service

 
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Garden

 
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Restaurant

 
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Bar

 
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Lounge

 
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In house car park - From: £12.00

 
 

Room facilities

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En suite bathroom

 
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Television

 
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Satellite and cable

 
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In-room direct dial

 
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Room service

 
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24hr room service

 
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Minibar

 
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Mini fridge

 
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Tea/coffee making

 
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Air conditioning

 
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In-room safe

 
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Iron

 
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Hairdryer

 
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Wifi - From: £15.00

 

For children

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Baby cots - FREE

 
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Babysitting

 

Accessibility

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Wheelchair access rooms

 
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Guide dogs welcome

 

Check-in

Check-in from:  15:00
Check-out before:  12:00
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All rooms

 
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Some rooms

 

Unavailable

 
 

Telephone reservations

 

To book the Hilton London Docklands Riverside Hotel by phone, call the telephone booking department on 011 44 20 7420 4958. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From America call 011 44 20 7420 4958, you can also call for free in America by dialing Freefone / Toll free on 1-800-986-9403..

 

Group booking discounts

 

Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for Hilton London Docklands Riverside Hotel bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at Hilton London Docklands Riverside Hotel .

 
 
 

Customer Service - Speak to a London hotel expert

Telephone

From USA:

011 44 20 7420 4958

8am to 11pm

Toll free: 1-800-986-9403

 

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From UK:

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