British Pounds
 

Hilton London Metropole Hotel

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    HOTEL RATING

    Hotel

     
    TRIPADVISOR

    70%

     
    ADDRESS 225 Edgware Road, London, W2 1JU - Show on map 51.519076334191 -0.16955653621283
    LOCATION Close to Hyde Park
    RESERVATIONS Telephone: 020 7420 4969
    From USA dial 011 44 20 7420 4969 | Call on Skype (Free)
    The Hilton London Metropole is a large modern hotel on Edgware Road, nearby to Madame Tussauds, London Zoo, Hyde Park and Paddington Station, making it easily accessible from Heathrow Airport with the Heathrow Express. Hotel guests can take advantage of the two onsite restaurants, two bars and coffee shop, as well as a health club, hairdressers and swimming pool. Plus, as one of Europe's largest conference hotels, it has the capacity for up to 3,000 people in its flexible event space.
    Rating: 77% of LondonTown customers would recommend to a friend - 4.3 out of 5 based on 2249 recent customers surveyed
    Check-in
    Check-out
    Guests
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  • --
  • 2 Adults
  • 1 ADULT
  • 2 ADULTS
  • 1 ADULT,
  • 1 CHILD (2-12 Years)
  • 2 ADULTS,
  • 1 CHILD (2-12 Years)
  • 2 ADULTS,
  • 2 CHILDREN (2-12 Years)
  • 3 ADULTS
  • 4 ADULTS
    OTHER CONFIGURATION:
    + another room

    Map for Hilton London Metropole Hotel

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    Underground Stations

     
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    Edgware Road Tube Station
     
    2 minutes walk
     
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    Paddington Tube Station
     
    8 minutes walk
     
     
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    Railway Stations

     
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    Paddington Railway Station
     
    7 minutes walk
     
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    Marylebone Railway Station
     
    9 minutes walk
     
     
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    Car Parks

     
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    Bell Street Car Park
     
    2 minutes walk
     
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    Church Street Masterpark
     
    5 minutes walk
     
     
     
     

    Hilton London Metropole Hotel

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    Hilton London Metropole Hotel - Swimming Pool

    LondonTown customer reviews for Hilton London Metropole Hotel

    Edited summary of customer comments

    -- Offering a "good range" of facilities, including a well-received swimming pool ("ideal with children"), and a "relaxed ambience", the Hilton Metropole provided, in general, a "good standard" of accommodation. While the "massive buffet breakfasts" went down well, the "long queues" some experienced proved harder to swallow. A central location "not far from Marble Arch" and "loads of check-in desks" which meant "no hanging around" added to the hotel's list of positive points. --

    Q: "Based on your recent experience, would you recommend this hotel to a friend?"

    Most recent 100 guests:

    Yes

    No

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    77%

    23%


     

    Most recent feedback from actual LondonTown.com customers

    Very friendly, professional staff  

    from St. Andrews, United Kingdom would recommend this hotel to a friend

    Our room was very cold took a while to warm up needed a heater which 2 little one not great.  

    Anonymous from Birmingham, United Kingdom would recommend this hotel to a friend

    The check in manager was rude to the staff member who checked me in, didn't want to speak to me and left me waiting for 15 mins. She then was all nice and polite as if nothing had happened. Great views from the tower, beds a bit uncomfortable though v hard. Overall experience good but expensive especially coming from Euros!  

    Anonymous from Hollystown, Ireland would not recommend this hotel to a friend

    In general, my experience with Hilton in London and even Hilton London Metropole has been excellent. However, this time, my room was very dirty (dusty) and my son and my wife developed breathing issues due to dirty room and had a sleepless night. I think the hotel at least needs to hoover their carpets for visible dust (if not do more for hygiene in the room). Thanks.   

    Anonymous from Oxford, United Kingdom would not recommend this hotel to a friend

    It was poor. We didn't get the room wanted as no twin rooms and had to have a double. I asked for a king and got a small queen, it smelled terrible, it was small, everything was damaged or poorly maintained, the noise of the lift was loud and went on all night, couldn't see put of the window as condensation in the middle (couldn't see the fireworks), the bed was hard and uncomfortable. Lots of people complaining in reception but nothing done about it. I complained they shrugged their shoulders. When checked out I complained again and she did the same and ignored what I said. Expensive and not the experience I would expect from the Hiton. Poor, very poor.   

    Deborah from Keresley, United Kingdom would not recommend this hotel to a friend

    TripAdvisor User Reviews

     
     

    Hilton London Metropole Hotel Hotel Facilities

    Hotel services

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    Spa

     
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    Fitness centre

     
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    Swimming Pool

     
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    Business facilities

     
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    Business centre

     
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    Concierge

     
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    24hr porter

     
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    24hr reception

     
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    Laundry services

     
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    Dry cleaning

     
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    Passenger lift

     
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    Accept dogs

     
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    Airport shuttle service

     
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    Garden

     
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    Restaurant

     
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    Bar

     
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    Lounge

     
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    In house car park - From: £35.00

     
     

    Room facilities

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    En suite bathroom

     
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    Television

     
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    Satellite and cable

     
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    In-room direct dial

     
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    Room service

     
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    24hr room service

     
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    Minibar

     
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    Mini fridge

     
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    Tea/coffee making

     
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    Air conditioning

     
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    In-room safe

     
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    Iron

     
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    Hairdryer

     
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    Wifi - From: £15.00

     

    For children

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    Baby cots - FREE

     
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    Babysitting

     

    Accessibility

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    Wheelchair access rooms

     
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    Guide dogs welcome

     

    Check-in

    Check-in from:  15:00
    Check-out before:  12:00
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    All rooms

     
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    Some rooms

     

    Unavailable

     
     

    Telephone reservations

     

    To book the Hilton London Metropole Hotel by phone, call the telephone booking department on 011 44 20 7420 4969. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From USA call 011 44 20 7420 4969

     

    Group booking discounts

     

    Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for Hilton London Metropole Hotel bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at Hilton London Metropole Hotel .

     
     
     

    Customer Service - Speak to a London hotel expert

    Telephone

    From USA:

    011 44 20 7420 4969

    8am to 11pm

     

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