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    British Pounds

The Rubens at the Palace Hotel





ADDRESS 39 Buckingham Palace Road, London, SW1W 0PS - Show on map 51.497924285716 -0.14158626042361
LOCATION Near Buckingham Palace
RESERVATIONS Telephone: 020 7420 4956
From USA call toll free on 1-800-986-9403 | Call on Skype (Free)
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This is as close to Buckingham Palace as you can get. It's also nearby Victoria station which is not quite as glamorous but very convenient. There are three dining/bar areas: the Palace Lounge for afternoon tea with a view over the Royal Mews, the Cavalry Bar for cocktails, or the "unashamedly old-fashioned" Library Restaurant - as tipped by Tatler.
Rating: 92% of LondonTown customers would recommend to a friend - 4.5 out of 5 based on 629 recent customers surveyed

Map for The Rubens at the Palace Hotel


Underground Stations

Victoria Tube Station
3 minutes walk
St James's Park Tube Station
10 minutes walk

Railway Stations

Victoria Railway Station
5 minutes walk
Charing Cross Railway Station
24 minutes walk

Car Parks

Semley Place NCP
12 minutes walk
Carrington Street NCP
13 minutes walk

The Rubens at the Palace Hotel

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The Rubens at the Palace Hotel - Suite

LondonTown customer reviews for The Rubens at the Palace Hotel

Edited summary of customer comments

-- “A favourite hotel of mine” was the verdict from a fan of the Rubens at the Palace. The food, service and accommodation have all come in for high praise: “very good” and “very tidy/clean”. If pushed, areas of improvement were for “more tea/coffee in the rooms” and breakfast – “although good was expensive” – to be included in the hotel costs. On the whole though, guests “liked everything” about this “well located hotel” from the “Staff professionalism and friendliness” to the “ambience of the Hotel” and “quality of public rooms”. One guest said “It just felt right for us and we will certainly return.” --

Q: "Based on your recent experience, would you recommend this hotel to a friend?"

Most recent 100 guests:







Most recent feedback from actual customers

The service at breakfast was not up to the usual standard. Breakfast opens at 6.30, but until almost 7, the staff are busy doing other things and not particularly attentive to guests.  

John from Suzhou, China would recommend this hotel to a friend

The Reubens was the perfect place to stay for my husbands 50th birthday. The location was perfect, the staff were friendly and the food was lovely too. Would definately stay here again.  

Belinda from Swindon, United Kingdom would recommend this hotel to a friend

Sure, I really enjoyed my experience in your Hotel and this should be my choice if i need to be in london. I liked very much the staff, very nice, ready to help anytime. Even though the room was for 1 person, I did not like the way the room was structured, especially the working corner (Rm 440). Hope others have expressed this concern, which I hope will be taken into consideration by the Hotel Management.   

Susie from Genolier, Switzerland would recommend this hotel to a friend

One of the nicest hotels we have stayed in. The staff were exceptional especially Mark Jones. We will most certainly return.  

Stephen from Bristol, United Kingdom would recommend this hotel to a friend

Lovely central hotel with very nice breakfast  

Zowie from Bristol, United Kingdom would recommend this hotel to a friend

TripAdvisor User Reviews


The Rubens at the Palace Hotel Hotel Facilities

Hotel services




Fitness centre


Swimming Pool


Business facilities


Business centre




24hr porter


24hr reception


Laundry services


Dry cleaning


Passenger lift


Accept dogs


Airport shuttle service










Room facilities


En suite bathroom




Satellite and cable


In-room direct dial


Room service


24hr room service




Mini fridge


Tea/coffee making


Air conditioning


In-room safe






Wifi - FREE


For children


Baby cots - FREE






Wheelchair access rooms


Guide dogs welcome



Check-in from:  14:00
Check-out before:  12:00

All rooms


Some rooms




Telephone reservations


To book the The Rubens at the Palace Hotel by phone, call the telephone booking department on 011 44 20 7420 4956. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From America call 011 44 20 7420 4956, you can also call for free in America by dialing Freefone / Toll free on 1-800-986-9403..


Group booking discounts


Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for The Rubens at the Palace Hotel bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at The Rubens at the Palace Hotel .


Customer Service - Speak to a London hotel expert


From USA:

011 44 20 7420 4956

8am to 11pm

Toll free: 1-800-986-9403


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From UK:

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