We've just had a 3 night stay as s Living Social deal. Having stayed in London several times in recent years I know what prices are like so this was...
We've just had a 3 night stay as s Living Social deal. Having stayed in London several times in recent years I know what prices are like so this was definitely a bargain as it included breakfast and dinner. We were given a double room with a bed pushed against the wall on one side, and a tiny bathroom. Before unpacking we asked if there was anything better available and we were given another room, marginally bigger, in that there was room to get in and out of the bed on both sides. Again, a tiny bathroom, which wouldn't have been so much of a problem except that the wall sloped inward and meant that the distance between shower curtain and wall was about 12"- with a safety bar on the wall also encroaching on the space, making having a shower a most awkward experience! Added to this the radiator had no controls and the heating was on full blast during the night. The tv remote wouldn't work and the kettle had to be moved to reach a socket.The next morning I explained to Reception and a very helpful young man (I'm sorry I didn't get names) said that if we left our bags packed they would sort us out while we were out for the day. When we arrived home we were given a new room on the 8th floor which was much more spacious with a normal bathroom and shower, and everything working!
I think there are a lot of deals being offered on this hotel so I think the small rooms are used for these. I had looked on a hotel website the day before we travelled and for the same 3nights in this hotel it would have cost 3times what we paid for the same deal, so in that respect, it was a very good deal.
As regards hotel facilities, the location for a start is brilliant, facing Hyde Park. We used buses which stopped a few yards away and were extremely frequent, into the city centre. Rooms are obviously varied but the one we ended up in was fine, looking out over the park. The beds were extremely comfortable and the towels were huge and fluffy. Bathroom provisions were limited to 2small bottles of shampoo and shower cream and 2 little soaps, no shower cap or any extras as often are provided in 4 star hotels. However that wasn't a major problem! Dinner was a buffet with a heavy emphasis on Malaysian food, but there was also an a la carte menu, which was at a supplement. We were very happy with the food on offer in the buffet and service was good with very polite, helpful staff. Breakfast was also very good with plenty of choice. The restaurant isn't very big and on our last morning we were served in the restaurant downstairs because they were so busy. This was a much bigger room but not quite as pleasant as the ground floor facilities in the bright airy conservatory. There is a nice little lounge area and bar and we were entertained each night by a pianist so that was very nice. Drinks prices were what you'd expect for London, a bottle of wine£20.
Overall, once we had the room sorted we had a very pleasant stay and definitely had good value. However if we'd paid the normal rates I may not have had the same view. If you want a comfortable clean stay, in a good location for"doing" London, with lovely staff, then I'd recommend this hotel.
Arrived at the hotel and had a bit of an issue with the booking, however, Pui was fantastic, the issue took about 2 minutes to resolve, he dealt with it...
Arrived at the hotel and had a bit of an issue with the booking, however, Pui was fantastic, the issue took about 2 minutes to resolve, he dealt with it so fantastically, the hotel itself is ideally located to get to all amenities and it is very clean and tidy, all of the staff couldn't do enough to accommodate .. Thank you for making our stay great. Tip for traveller, Oxford Street is approx 22 minutes tube ride away and if you don't wish to travel far there is a pub just around the corner along with a restaurant... Hope this helps, oh and the tube is approx a 5 minute walk, great ...
Great location, great service and overall great hotel.
Feb 27, 2015
We stayed in the corus Hyde park hotel for 2 nights in February and apart from 1 or 2 minor points I would highly recommend making this your base for...
We stayed in the corus Hyde park hotel for 2 nights in February and apart from 1 or 2 minor points I would highly recommend making this your base for exploring London and it sights. Staying on a dinner, bed and breakfast basis is exceptional value as the quality of food for both dinner and breakfast was excellent. On the 2nd night we booked dinner for 6pm as we had booked a west end show for 7.30. Despite informing the restaurant staff of this 3 times, out starters did not arrive until 6.35pm. Having to rush through these and the mains left us really agitated and as we rushed from the table at 7.05pm it was plain to see we were not impressed. On arriving back at the hotel we were delighted to find that staff had left a bottle of wine and bowl of fresh fruit in our room to apologise for the issue earlier in the evening, a gesture which really did go a long way to restoring out faith in the hotel. The location of the hotel was fantastic, right on Hyde park and within walking distance of all the sights (although the tube is def the way to travel). I would stay in this hotel without hesitation when in London again and would definitely recommend. Mark, glasgow
Booked this hotel on a "secret hotel deal" on Priceline. Was a good price for a Saturday night in central London. Location is excellent just a minute walk from Lancaster...
Booked this hotel on a "secret hotel deal" on Priceline. Was a good price for a Saturday night in central London. Location is excellent just a minute walk from Lancaster gate and 10 minutes walk to Paddington train station. This was ideal arriving into Paddington we went to the hotel to leave the bags and they said they had a room ready at 9am! Great early checkin and excellent service from the front desk! Decent room with tea/coffee LCD TV, AC, Iron and Safe. Bathroom was ok except for the angle of the shower head was awkward! Good value, decent quality hotel in central London!
Small rooms, rude staff and ridiculously slow reception
Feb 27, 2015
Overall a really poor service experience. Lengthy queues for the reception and very, small room - even by London standards. Served a warm beer in the evening by a shoulder...
Overall a really poor service experience. Lengthy queues for the reception and very, small room - even by London standards. Served a warm beer in the evening by a shoulder shrugging bartender called Marios who said 'what did I expect, their fridge didn't work'.