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About Us
LondonTown.com Customer Service Team
Your best friend in London
Who?
LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.
What?
The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.
Where?
For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.
Our network
We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.
15 years experience
LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.
Your best friend in London
We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.
Write to the London Experts
Email
Address
LondonTown.com
90 Long Acre
Covent Garden
London
WC2E 9RZ
What our customers are saying about LondonTown.com ...
I would not hestitate to recommend London town.com and would like to thank you for keeping me up to date on how things were going.
Ruth France
Congratualtions on your service!
Ricardo Brazil
Good location excellent service.I would definitely use again and recommend to friends.
Helen USA
Wow. A better and easier website that I have never seen before. Unbelievable.
Steffen Germany
I've been to London twice now and you guys always find me a hotel near the location i request for.
Martin USA
We get to London quite frequently, but our last trip was the first time in a long while that we\'ve been during the Christmas season. While our trip was rather short, we still managed to fit in loads...all thanks to your hard work.
Susana New Jersey, USA
Thanks,as a frequent user of londontown for years now, I have no problems or complaints whatsoever. The interactive hotel map is great and it makes chosing a hotel so easy and a joy to use. Keep up the good work!
John Van Arkelen
Thank you, I love your news about London!
Simona Italy
LondonTown.com answered all my prayers when booking a 3 weeks trip to London!
Brian USA
It's really so comforting dealing with you, you are great. thank you :)
Haneen Saudi Arabia
Excellent!
John Canada
LOVE THE SITE!
Tom New York, USA
My stay was fantastic!
Ben USA
Great service. Fully satisifed. I always use your service when booking for London area
Judith UK
Very nice staff - very helpful and it is so nice talking on the phone to LondonTown.com. Amazing service, realyy thank you.
Islam Egypt
I would like to let you know how much we appreciated your help and the professional manner in which our numerous wishes were handled.
Dagmar Russia
You have made it possible for us to do all of the things we want to do while in London!
Neil Fargo, ND, USA
I was very happy with my return to LondonTown.com, you were my first online booking ever back in 2002 or something. Been using other services lately, but no one has the same level of costumer service and follow up as you. I especially enjoyed using your map.
Espen Norway
...Fabulous and super and we think you are great!
Timothy NJ, USA
We’ve always been faithfull to LondonTown.com - very good services !
Laura France