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LondonTown.com Customer Service Team

Your best friend in London

Who?

LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.

What?

The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.

Where?

For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.

Our network

We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.

15 years experience

LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.

Your best friend in London

We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.

Wow. A better and easier website that I have never seen before. Unbelievable.

Steffen Germany

Excellent!

John Canada

My stay was fantastic!

Ben USA

LOVE THE SITE!

Tom New York, USA

Very happy with the service - I spoke to a very helpful young lady! Thank you.

Mohini

Good location excellent service.I would definitely use again and recommend to friends.

Helen USA

LondonTown.com is a great service with great online customer service. Thanks!

Amy Germany

Great site, greatprices!

Steven Sande UK

You truly have a superb website, and now I see that your customer service merits high praise as well.

Paul France

LondonTown.com answered all my prayers when booking a 3 weeks trip to London!

Brian USA

Many thanks for all of your assistance. We have now found accommodation and I will certainly contact you first of all with regard to our future accommodation requirements in London.

Roger England, UK

I find your website to be the best out there for all things London. Honestly, so easy, informative, great value for hotels as well. It's my first website when it comes to planning stays in London.

Peter Minihane

Thank You for your help, it is really helpful!

Beata Poland

...Fabulous and super and we think you are great!

Timothy NJ, USA

Congratulations to LondonTown on 15 years of service for those of us enchanted with London.Thank you and your co-workers.

John Florida, USA

Thanks so much, you are the very best!!

Susan Miami, USA

Your newsletters are excellent as is your website.

Ed Washington, USA

Thank you as always!The hotel was Fab! Would definitely stay there again - so convenient for tube.

Ingrid USA

We’ve always been faithfull to LondonTown.com - very good services !

Laura France

Love the info - very useful and informative!

Marit Oslo, Norway