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About Us
LondonTown.com Customer Service Team
Your best friend in London
Who?
LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.
What?
The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.
Where?
For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.
Our network
We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.
15 years experience
LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.
Your best friend in London
We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.
Write to the London Experts
Email
Address
LondonTown.com
90 Long Acre
Covent Garden
London
WC2E 9RZ
What our customers are saying about LondonTown.com ...
We live in Israel and visit London approx twice a year. We find your site invaluable for planning our visits. Keep it up.
Hyman Israel
I can't tell you how lovely it is to get such a lovely personal email after all the internet searching. I wish I had found London Town before. Keep up the great work!
Daisy UK
Many thanks for all of your assistance. We have now found accommodation and I will certainly contact you first of all with regard to our future accommodation requirements in London.
Roger England, UK
Thank you! I'm thrilled and love your service.
Henrietta Seattle, USA
Excellent!
John Canada
We’ve always been faithfull to LondonTown.com - very good services !
Laura France
I've been to London twice now and you guys always find me a hotel near the location i request for.
Martin USA
Thank you, I love your news about London!
Simona Italy
Congratulations to LondonTown on 15 years of service for those of us enchanted with London.Thank you and your co-workers.
John Florida, USA
Thank you very much for your quick response and actions! Wow, your service impressed me!
Eija Finland
You guys really make it effortless to plan a trip to this wonderful London town
Sonia Spain
It's really so comforting dealing with you, you are great. thank you :)
Haneen Saudi Arabia
Frankly, I was ecstatic with the LondonTown.com service. The website was easy to use, and the follow-up customer service, including calling me, twice, in the States to make sure I got a hotel room I could afford, was astounding. I will absolutely be recommending this site to friends and when I return to London, I'll be using it to plan my vacation.
Aramada USA
Thank you as always!The hotel was Fab! Would definitely stay there again - so convenient for tube.
Ingrid USA
LOVE THE SITE!
Tom New York, USA
You have made it possible for us to do all of the things we want to do while in London!
Neil Fargo, ND, USA
I would not hestitate to recommend London town.com and would like to thank you for keeping me up to date on how things were going.
Ruth France
Thanking you so very much. Your service is fabulous!!! I will certainly use LondonTown.com again for hotel bookings and recommend to family and friends.
Sharon Arizona, USA
Just wanted to thank you for helping me out this morning, booking 2 extra days as my reservations from another hotel fell through. Your staff was very quick to call and help me book the hotels. Excellent web site. Appreciate all your help.
Jean UK
Congratualtions on your service!
Ricardo Brazil