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LondonTown.com Customer Service Team

Your best friend in London

Who?

LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.

What?

The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.

Where?

For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.

Our network

We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.

15 years experience

LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.

Your best friend in London

We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.

Love the info - very useful and informative!

Marit Oslo, Norway

Thank you very much for your quick response and actions! Wow, your service impressed me!

Eija Finland

We're very happy to stay in London and with your help I think we're going to have a very nice stay.

Michel & Veronique France

We live in Israel and visit London approx twice a year. We find your site invaluable for planning our visits. Keep it up.

Hyman Israel

Thank you, I love your news about London!

Simona Italy

I find your website to be the best out there for all things London. Honestly, so easy, informative, great value for hotels as well. It's my first website when it comes to planning stays in London.

Peter Minihane

I've been to London twice now and you guys always find me a hotel near the location i request for.

Martin USA

Thanks,as a frequent user of londontown for years now, I have no problems or complaints whatsoever. The interactive hotel map is great and it makes chosing a hotel so easy and a joy to use. Keep up the good work!

John Van Arkelen

Congratualtions on your service!

Ricardo Brazil

Thank You for your help, it is really helpful!

Beata Poland

My stay was fantastic!

Ben USA

I was very happy with my return to LondonTown.com, you were my first online booking ever back in 2002 or something. Been using other services lately, but no one has the same level of costumer service and follow up as you. I especially enjoyed using your map.

Espen Norway

It's really so comforting dealing with you, you are great. thank you :)

Haneen Saudi Arabia

Very happy with the service - I spoke to a very helpful young lady! Thank you.

Mohini

Very nice staff - very helpful and it is so nice talking on the phone to LondonTown.com. Amazing service, realyy thank you.

Islam Egypt

LondonTown.com is a great service with great online customer service. Thanks!

Amy Germany

Good location excellent service.I would definitely use again and recommend to friends.

Helen USA

We received excellent service and we enjoyed our hotels. Thanks!

Pauline Canada

Excellent!

John Canada

I always book my London hotels through your website. You guys are awesome...

Joe Arlington Heights, USA