Contact us

There are loads of reasons you might want to get in touch with us. So that your query can be passed on to the right person, please use one of the following email forms:

Customer service


For issues relating to London information, booking enquiries or any problems that you may be experiencing please click here Price Guarantee


To submit a claim, please click here

Frequently asked questions


Before contacting us you may find it helpful to look at our Frequently Asked Questions, if so please click here

Group Bookings


For issues relating to Group Bookings, please click here



We are always looking to improve our service. If you have any ideas or recommendations please click here

Business development and marketing


If you would like to contact the Business Development and Marketing teams please click here



If you would like to subscribe or unsubscribe to our regular newsletter for London events and special offers, or change your contact email, click here


You can write to me:

Jenny Lao

90 Long Acre

Covent Garden



Call now: hotel deals 0207 420 4960